Terms & Conditions

Check-In 2pm
Check-Out 11am
Rates subject to change.
City Tax €2.50 per person per night to be paid at hotel Family Policy –
Children under 3 years of age stay free with an accompanied adult.
Pet Policy – Pets not allowed, with the exception of guide dogs.
Extra Adult – €20 per night excluding breakfast
Extra Child – €20 per night excluding breakfast
Rollaway – €20 per night Crib – free of charge
Self Parking – €1.75 per hour or €14 for 24 hours ( without interruption)
Property is completely non smoking
Children under 3 years of age stay free with an accompanied adult
Dogs are not allowed, with the exception of guide dogs.

Cancellation Policy
Reservations must be cancelled before 4pm on day of arrival to avoid a penalty of one night room and tax.

Guarantee Policy
Reservations without a credit card guarantee can be cancelled by the hotel after 4pm on the day of arrival. All reservations that have a credit card guarantee will be held after 4pm. In case of a no show or cancellation after 4 pm, the hotel will charge the credit card for the first nigth of the reservation.

Privacy Policy

Your personal data shall be handled by us, both manually and through data processing systems, with the purpose of a) meeting your requests (no consent required) and pursuing activities in the fields of b) marketing, promotional activities and forwarding of information material relating to services and products offered by our organisation (consent required).
Data transmission is not compulsory, but needed in order to meet your requests. Your data may be transmitted to other controlled or related companies. The data shall not be publicly disclosed. Lastly, we wish to remind you that, in order to exercise the rights provided for by article 7 of the Code concerning the protection of personal data (access, amendment, deletion, objection to the handling of your data, etc.), you may contact the Person in Charge of Handling the Data, by writing to: City Resort Hotel Leiden, Bargelaan 180 Leiden Zuid Holland Netherlands-2333 CW, 31-071-870-0260